Our standard shipping method is via USPS ground mail. It may take up to 10 business days for US orders to be delivered. International orders may take up to 6 weeks to be delivered.

We offer many expedited shipping options if you are eager to receive your package sooner.

Once we drop off your package at the post office, we have no control over it. This means we cannot change your address, control where your package is delivered, quicken its delivery, or anything else. We have as much control as you do.

Please double-check that your address is correct when submitting your order. Buyers are responsible for duties and customs.

We strive to ship orders within 3 weeks of receiving them. However, we cannot guarantee this fulfillment timeline. These 3 weeks do not include shipping time.

If your order gets lost in transit, we will submit a missing mail request. If it is not found, we will work together to remedy the issue. If a package appears to be lost, it takes 2-3 weeks for the USPS to process the missing mail request and confirm its status.

If your package is marked as delivered but you have not received it, please contact your neighbors and local USPS to find the package.

Customs fees are charged by your respective country and collected at checkout. We do not control customs fees. They are basically a sales tax that your country charges. You are responsible for paying the customs fees.

If you refuse your package at delivery, you will not be refunded for your order.