If you are wanting to exchange a piece of jewelry you purchased please purchase this as well. This solely covers the cost of shipping it back to us and then the shipping added at checkout to send the package back to you. In total $10.
Please only purchase this if you are doing a US-based exchange not a return or international exchange.
Gold fill is a thick layer of 14K gold bonded to a core of high-quality jewelers brass. Between the bonding method and thick layer of gold surrounding the core, gold fill makes for jewelry that is tarnish-resistant, has long-lasting color, and can be worn in water without turning skin green.
Our gold fill jewelry is nickel-free and hypoallergenic.
Sterling silver is 92.5% silver and 7.5% other metals. The mixture of metals and pure silver makes sterling silver more durable. However, the downside is that sterling silver tarnishes with time. Tarnishing is the process of oxidation. Over time, sterling silver jewelry will change to a lovely dark silver color, often called a patina.
Sterling silver is waterproof. Our sterling silver jewelry is nickel-free and hypoallergenic.
14K solid gold is 58.3% gold and 41.7% other metals. Because of this, 14K yellow gold has a more muted yellow tone. The mixture of other metals with the gold makes it more durable and affordable—a win win!
14K solid gold does not tarnish, is waterproof, and won't turn your skin green if worn in water. 14K solid gold is a great heirloom metal that can be passed down for generations.
To clean gold fill jewelry, use a toothbrush, mild soap (we like Dawn dish soap), and warm water. You can also use a jewelry polishing cloth to bring its shine back to life.
To clean sterling silver jewelry, use a toothbrush, mild soap (we like Dawn dish soap), and warm water. You can also use a silver cleaning paste or polishing cloth, both of which can be found online, to bring its shine back.
Since this metal naturally tarnishes when exposed to air (it turns a darker silver color), store sterling silver jewelry in an airtight container, baggie, or jewelry box to slow the tarnishing process.
To clean solid gold jewelry, use a toothbrush, mild soap (we like Dawn dish soap), and warm water. You can also use a jewelry polishing cloth to bring its shine back to life.
Since many of our products are made to order, please allow 1 to 2 weeks for us to make your jewelry before it ships.
We offer a wide variety of shipping options to make sure your jewelry arrives safely and quickly. During the checkout process, you can upgrade your shipping method to a faster option if you need your jewelry faster than our standard turnaround time provides.
All international orders are subject to customs fees set by the local country. We collect these when you place your order and remit them to your country so you don't need to worry about paying added fees upon delivery.
On orders over $60 being shipped within the United States, we offer free USPS ground shipping. This option usually takes 5 to 7 business days.
Once the tracking status of your packaged is marked as delivered, you can return your jewelry within 14 days or exchange it within 30 days of receiving it. All jewelry must be unworn and in it's original condition to be eligible for a return or exchange.
We offer free basic repairs within 6 months of purchase for our gold fill and sterling silver jewelry. After 6 months, there is a small fee to cover the cost of shipping, materials, and labor. Our solid gold jewelry has a complementary 3 year repair policy.
