Care Instructions
Gold Fill
To clean gold fill jewelry, use a toothbrush, mild soap (we like Dawn dish soap), and warm water. You can also use a jewelry polishing cloth to bring its shine back to life.
Sterling SIlver
To clean sterling silver jewelry, use a toothbrush, mild soap (we like Dawn dish soap), and warm water. You can also use a silver cleaning paste or polishing cloth, both of which can be found online, to bring its shine back.
Since this metal naturally tarnishes when exposed to air (it turns a darker silver color), store sterling silver jewelry in an airtight container, baggie, or jewelry box to slow the tarnishing process.
Solid Gold
To clean solid gold jewelry, use a toothbrush, mild soap (we like Dawn dish soap), and warm water. You can also use a jewelry polishing cloth to bring its shine back to life.
Any sentimental jewelry should never be worn in chlorinated pools or when using harsh chemicals, as this can cause degradation and weaken the metal.
Shipping
Processing Time
Since many of our products are made to order, please allow 2 to 3 weeks for us to make your jewelry before it ships.
Shipping Time
We offer a wide variety of shipping options to make sure your jewelry arrives safely and quickly. During the checkout process, you can upgrade your shipping method to a faster option if you need your jewelry faster than our standard turnaround time provides.
Free Shipping
To clean solid gold jewelry, use a toothbrush, mild soap (we like Dawn dish soap), and warm water. You can also use a jewelry polishing cloth to bring its shine back to life.
Any sentimental jewelry should never be worn in chlorinated pools or when using harsh chemicals, as this can cause degradation and weaken the metal.
Returns, Exchanges, & Repairs
Returns & Exchanges
Once the tracking status of your packaged is marked as delivered, you can return your jewelry within 14 days or exchange it within 30 days of receiving it. All jewelry must be unworn and in it's original condition to be eligible for a return or exchange.
Repairs
We offer free basic repairs within 6 months of purchase for our gold fill and sterling silver jewelry. After 6 months, there is a small fee to cover the cost of shipping, materials, and labor. Our solid gold jewelry has a complementary 3 year repair policy.